Where do you ship from?
This shop ships from Germany, Europe. I ship internationally!
How long will it take to receive my order?
Within Germany, the item should be delivered within 1-3 working days. The shipping time for international orders can greatly vary in time, though. Depending on the country, it can take 1-8 weeks for the item to arrive.
Please note that BigCartel (the platform this shop is hosted on) sadly does not send out shipping notification emails. If you need to know when your item was shipped, you can contact me and I will check it for you.
When do you ship?
I try to finish and ship all orders within 1 week, but please keep in mind that it can get busy sometimes and I only have one pair of hands ;w;
Items sold as a PREORDER will begin shipping on the date noted in the item description, and will be shipped in batches from that date
What do you use as packaging material?
Every order will be shipped in a 100% plastic-free packaging! Personally, I try to avoid plastic in my everyday life as good as possible, has it has such a negative effect on the environment. And of course, I want to apply this to my shop too! :) Every item that needs additional protection will be packaged in paper wrappers or paper bags.
There is a problem with the items I received. What can I do?
If you received a wrong order, or if the item is damaged, please contact me immediately and we will find a solution!
Any questions left? Send me a message!